Welcome to DJI. By accessing our website and making a purchase, you agree to comply with the following terms and conditions. This agreement outlines the use of our services, including delivery, payment, and return policies.
We accept major credit cards, debit cards, and digital payment methods through secure and reliable payment gateways. Please ensure that all billing and shipping information is accurate to prevent delays in order processing.
Prices are listed in USD and are subject to change without notice. We reserve the right to correct any pricing errors at any time.
Orders are processed within 1-2 business days. Our standard shipping rate within the United States is $5.99, with expedited shipping options available at additional costs. Estimated delivery times vary by location, with standard delivery taking 3-7 business days. We partner with leading delivery services to ensure timely shipment.
If you are not satisfied with your purchase, you may return items within 30 days of receipt for a full refund, subject to certain conditions. Items must be unused and in original packaging. Customers are responsible for return shipping charges unless the product is defective or incorrect.
Your privacy is important to us. DJI is committed to protecting your personal data in compliance with applicable laws, including the California Consumer Privacy Act (CCPA). This policy explains how we collect, use, and safeguard your information.
We collect personal information such as name, contact information, and payment details to fulfill orders and improve our services. We do not sell personal information to third parties.
Your data is stored securely, and access is limited to authorized personnel. We take appropriate measures to protect your data from unauthorized access, modification, or disclosure.
Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie settings through your browser preferences. For more information, refer to our cookie policy at cookie-usage.html
Under the CCPA, you have the right to request the deletion or correction of your personal data. To exercise these rights, please contact us with a detailed request.
Personal data is retained for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Data no longer required will be securely deleted.
We implement robust security measures, including SSL encryption, to protect your data during transmission and storage. Regular audits are conducted to maintain our systems' security standards.
DJI is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products. We strive for accuracy in product descriptions but do not warrant that product descriptions or other content is error-free.
We may update these terms and our privacy policy to reflect changes in our practices or regulatory requirements. Any changes will be effective upon posting. We encourage you to review this agreement periodically.
If you have any questions or concerns about this agreement, please do not hesitate to contact our customer service team. We are here to assist you.
Effective Date: 12.31.2024
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